My installment is overdue or failed
An installment shows failed when the automatic charge to your card did not succeed, and overdue when it is a day past its date without payment. Your place is not cancelled by either; the organizer sees the same status you do.
What to do
Section titled “What to do”- Open the trip, then Payments.
- On the overdue or failed row choose Pay now. It charges your saved card again, with no extra fee.
- If the card is the problem, pay the row from a different card: choose Pay off remaining to settle the balance through the secure payment page, or contact the organizer to arrange it.
What you receive
Section titled “What you receive”No email is sent for a failed or overdue installment. The Payments tab and the trip card in My trips are where it shows.