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I was removed from a trip

An organizer can remove a participant from a trip. When that happens to you, your booking ends and every payment made through Navigator is refunded in full, whatever the cancellation policy says.

What you receive

Section titled “What you receive”

A notification in the app and an email, “Booking cancelled”, with the trip name.

Money

Section titled “Money”
  • Card payments through Navigator: refunded in full to the original card, service charge included.
  • Payments you made to the organizer outside Navigator: the organizer is told to return them directly.

Access

Section titled “Access”

The trip leaves your active list and you are removed from its chats. Your profile and the information you shared stay with you.

Section titled “Related”