Messages and notifications
Each trip has its own chat; the bell at the top collects everything that needs your attention; a handful of emails reach you at the moments that matter.
Trip chat
Section titled “Trip chat”Open Messages in the sidebar, or the trip’s chat from its portal.
- #general: everyone on the trip.
- #announcements: the organizer posts, you read.
- Direct messages: start one with anyone on the trip, or with the organizer, from New message.
- Photos shared in chat also appear on the trip’s Photos tab.
If you are away from the chat for a minute or more, a message you have not read arrives by email, at most once every six hours per channel. A message that mentions you always emails you.
The bell
Section titled “The bell”Unread notifications: information requests from your organizer, announcements, a message that mentions you, and anything your organizer sends to the app. The Today tab of a trip shows the same announcements.
Emails you can receive
Section titled “Emails you can receive”| Moment | |
|---|---|
| You joined a waitlist | You’re on the waitlist |
| A place opened for you | A spot opened up |
| You were invited to book | You’re invited to book |
| Approved, balance due | You’re approved, complete your payment |
| Declined | About your request to join |
| Confirmed, or added by someone else | You’re confirmed / You’ve been added |
| Each payment | Payment receipt, Deposit received, Installment receipt |
| Removed by the organizer | Booking cancelled |
| Two weeks before departure | What to prepare |
| One week before departure | Reminder |
| The organizer changed the itinerary | Update for your trip |
| The organizer writes to you | Their subject line |
You do not receive an email when you cancel yourself or when an installment fails; the app shows both.